I received a call from a bill collection agency that we had an outstanding bill from R's brain surgery in October. It is a $4,800 bill from the anathealogist. I actually remember her. She was good. Very invested in the kids and has been in the business for thirty plus years. With life comes the price of good. She was out of network of our insurance. This bill has gone round and round through me, the CVC, back to me, back to Children's Hospital. I am talking for months. The doctors want us to fight our insurance company. The insurance company is saying, "We don't care, now go away", and the CVC just lost all the paperwork and is requesting it again to start the three month review all over again. (Are your eyeballs melting into your skull yet?) So, in an effort to stop the madness, I call the CVC and wait my 2 days to get my return call. I better have my phone on hand or that is a tragic miss. Mr. Robert calls and tells me that the CVC reviewed the bill and the bill does not match up to paperwork. Hmmm, makes zero sense to me, but let me call the doctor's office and pass this on to them. As I explain this to the secretary/office manager, she gets irritated and starts in on how the paperwork adds up and is a bit cranky about the situation, which I get. Mind you that I am lifeless about it all. This woman could throw a fit and I would have remained dead on the inside (This is my survival mode of insurance and bill work). Anywho, she gruffly asks what happened to this child, and I unleash the waterworks. I have no idea where my weeping (well, I do...but it was out of the blue) came from. So, I sup sup my way through our story, in a quick main idea way and the irritated woman grew wings of an angel. She stopped and spoke out of anger towards the situation, compassion for my mamma's heart, understanding that I have spent over a year dealing with insurance confusion. After she comforted me, she boldly told me that the bill was wiped. She advised that I go take care of my child and that the insurance paid a small percentage of our bill and that would do. I could not stop crying. I didn't have the wit to ask her name or if she could advise such a thing. A part of me wonders if the doctor picked up the phone that day. However it happened, I will forever remember that moment of grace. I couldn't sleep that night because I kept wondering if I had dreamed it up. I wrote a letter to the whole office and the doctor the next day. I included a picture of my big guy and hope that she gets it. Because wow. Just wow.
So, that turned my cranky mood around really fast and then good things just started rolling in. My hubs killed his 3rd round of interviews and we are really feeling like this career dream might be turning into a reality. I am so excited to see his spirits lift and we really feel like we are making some bold and exciting changes that make my stomach hurt, but are so worth it in the end.
I JUST got a good sized check in the mail for insurance overflow payments from Children's Hospital that will help cover some house drama we have had these last few months. I can not make this stuff up. When does that happen? I am going to deposit it in the bank today before they want it back!
Talk about the rollercoaster rolling on a crazy course. I better put my hair up because it is a loop to looping too fast for me to stay still. Moral of the story. Feel sorry for yourself when you need to, but get over it because good things will eventually come your way. And trust. I have had a string of the sky dumping mud on my white dress for a long time now. So, with a little hesitation, I believe in the good happening from time to time to balance it out. Slowly step out for the sunshine and things will look up. Right? Any good news out there to join the fun? I would love to hear it to keep the mojo going.
Until next time.
-Jenn
LOVE seeing that smile on your face! xoxo
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